Information I Collect

I collect information when you make an enquiry, book a service, or purchase resources through my website. This information may include:

Your Name

Your Email Address

Your Phone Number

Your Organisation's Name

Any other information you voluntarily provide in your enquiry.

How I Use Your Information

Your personal information is used solely for the following purposes:

To respond to your enquiries and provide you with the information you have requested.

To deliver the consultancy, training, or other services that you have purchased (fulfilling our contract).

To send you occasional news and updates, but only if you have explicitly given your consent to receive them.

Data Sharing

I will never sell or share your personal data with third parties for their marketing purposes. Your information will only be shared with third-party services if it is essential for delivering my service to you (for example, with a secure video conferencing provider for a booked call).

Lawful Basis for Processing

Under the UK General Data Protection Regulation (GDPR), the lawful bases I rely on for processing this information are:

Contract: To fulfil the service agreement we have with you.

Legitimate Interest: To improve my services and respond to your enquiries.

Consent: For sending marketing communications, which you can withdraw at any time.

Data Security and Retention

I am committed to ensuring your information is secure. I use appropriate technical and organisational measures to protect your personal data. Your data is stored securely and will only be kept for as long as necessary to fulfil the purpose for which it was collected or to comply with legal and regulatory requirements.

Your Data Rights

Under UK data protection law, you have rights including:

Your right of access - You have the right to ask for copies of your personal information.

Your right to rectification - You have the right to ask to rectify information you think is inaccurate or incomplete.

Your right to erasure - You have the right to ask to erase your personal information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.

Contact Me

If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please contact me at:

amy@amyeyers.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you have concerns about how your data is being used.